IMPORTANT: Orders are ONLY processed on Mondays, Wednesdays or Fridays for local pickup.
Postal orders are packed on Mondays to ensure minimal freight times.
Orders must be lodged before 5am on the day of processing.
You can collect your pickup order when you receive a 'completed' notice, usually ANYTIME after 1pm on day of processing.

Bugs Alive website is in test-phase for postage options. This means postage options are available, however if a parcel freight charge seems excessive, please let us know so we can hopefully offer a better freight rate, as the backend system may not be properly allocating the correct freight details.
We really appreciate your help to bring the cheapest freight options available. For bulk orders, email 'sales@bugsalive.com.au' for a manual postage quote.

IMPORTANT: We also offer in-person pick ups from White Rock, (Cairns, Australia) once your order is processed.
Collection can be anytime after you receive the confirmation email that your order is ready (usually by 1pm).
Lodge orders before 5am for same day processing.

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